Delivery Policy

Effective Date: January 16, 2025

At Montblancprestiger, we are committed to delivering your Montblanc watch purchase in a timely and secure manner. This Delivery Policy outlines the shipping and delivery process for all orders placed on our website.

1. Shipping Methods
We offer various shipping methods to ensure your order is delivered in the most efficient way possible. Shipping options and associated costs will be displayed at checkout based on your delivery location. We strive to provide fast and reliable delivery services, with multiple shipping choices to suit your needs.

2. Shipping Timeframes
Delivery times vary depending on your location and the shipping method selected. Once your order is processed and shipped, you will receive an email notification along with a tracking number to monitor the delivery status. Estimated delivery times are as follows:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Overnight Shipping: 1 business day (available in select areas)

Please note that shipping times are estimates and may vary due to factors such as weather conditions or third-party carrier delays.

3. Shipping Costs
Shipping costs are calculated based on the delivery address and selected shipping method. You will be able to review the shipping charges before completing your order during the checkout process. Montblancprestiger may offer free shipping promotions from time to time, and any applicable terms will be clearly stated during checkout.

4. International Shipping
Currently, Montblancprestiger only ships within the United States. If you are located outside of the U.S. and wish to inquire about international shipping options, please contact us directly at info@montblancprestiger.com.

5. Order Processing
Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day. Please allow additional time for order processing during peak shopping seasons.

6. Shipping Restrictions
We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If your address is deemed undeliverable, we will contact you to resolve the issue and ensure your order is properly fulfilled.

7. Delivery Confirmation
Once your order has shipped, you will receive a delivery confirmation email with tracking information. You can use this tracking number to check the status of your delivery directly through the carrier’s website.

8. Shipping Errors and Damages
If your order arrives damaged or if there are any issues with your delivery, please contact us immediately at info@montblancprestiger.com. We will work with you to resolve the situation, which may include issuing a replacement or processing a refund.

9. Missed or Failed Deliveries
In the event that a delivery attempt is unsuccessful (e.g., if no one is available to receive the package), the carrier will typically make additional delivery attempts or leave a notice. If the package is returned to us due to a failed delivery, we will contact you to arrange for reshipping or to provide a refund, excluding shipping fees.

10. Customer Service
If you have any questions or concerns regarding shipping, delivery, or order status, please don’t hesitate to contact our customer service team at info@montblancprestiger.com or call us at (903) 886-4733.